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Box Office Info


The Rose Theater
2001 Farnam Street
Omaha, NE 68102
(402) 345-4849
info@rosetheater.org

Box Office Info

Box Office Info Photo

The Rose Theater Box Office
2001 Farnam Street
Omaha, NE 68102
(402) 345-4849
info@rosetheater.org

 

Standard Hours
Monday through Friday, 9 a.m. to 4:30 p.m.

Performance Day Hours:
Box Office phones will be staffed from 10 a.m. to 1 p.m.
Lobby doors will open 45 minutes prior to showtime.

Directions
From west Omaha, take I-80 east to I-480 north and exit onto 20th Street. The Rose is located on Farnam Street, approximately three blocks south of the 20th Street exit.

 

Parking

Public parking is available in the Douglas County parking garage at 1910 Harney Street (19th & Harney Streets). During mainstage performances at The Rose, the cost is a flat rate of $2, courtesy of the Omaha Douglas Public Building Commission. During all other times, the cost is $1.50 for the first hour and $1.25 for each additional hour.
Parking meters adjacent to The Rose Theater are active from 9 a.m. to 9 p.m., Monday through Saturday. The cost is $1.25 per hour. Metered parking spots are free on Sundays and holidays. Many of the parking meters around the theater are connected to the Park Omaha app, available as a free download for Apple and Android devices. 

Seating Chart
The Rose Theater seats approximately 900 guests and offers main floor and balcony seating. All premium shows are reserved seating only. All regular season shows are open seating; you will select seats when you arrive, on a first-come, first-served basis. The lobby opens 45 minutes prior to showtime. Seating will begin 30 minutes prior to the show.

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Click on the sections to see the view of the stage.

The Rose Seating Chart

Accessibility
The Rose Theater is committed to ensuring every single child has the opportunity to experience live theater, including those with disabilities. For more information on accessibility, click here.

Ticket Fees
The Rose applies a $2.50 per ticket surcharge to all tickets purchased online or by phone. No surcharges apply when tickets are purchased in person at the Box Office. Members will not be charged a surcharge when reserving dates for member tickets by phone, by mail or in person.

Ticket Exchange Policy
Tickets are non-refundable. However, you may exchange tickets for a different performance of the same show title, pending availability. If you have been issued physical tickets, they must be returned to the Box Office. Exchanges are free up to 24 hours prior to the show; a $2 per ticket fee will be applied thereafter.

To make an exchange, please contact the Box Office at (402) 345-4849 or at info@rosetheater.org. A voicemail is considered acceptable notification. A staff member will call you back to make the exchange.

Weather Cancellation Policy

Public Performances
The Rose rarely cancels public performances. If severe weather requires a show to be cancelled, a notice will be placed on our website and on social media and we will notify local media outlets. For weather-related inquiries, please contact the Box Office at (402) 345-4849.

School Shows, Classes and Workshops
The Rose will cancel school shows, classes and workshops in accordance with Omaha Public Schools’ decision to close schools. If OPS is closed, The Rose is closed. All school shows and workshops will resume when OPS reopens.

The Rose Classes, Camps and Workshops
The Rose will consider weather conditions and forecasts when making decisions about after school and Saturday classes, camps and workshops. In the event that inclement weather causes and cancellation, we will notify you by email. A recorded message will be left at (402) 345-4849 and we will notify local media outlets. We will also post cancellations on our website and on social media.