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Box Office Info


The Rose Theater
2001 Farnam Street
Omaha, NE 68102
(402) 345-4849
info@rosetheater.org

Box Office Info

Box Office Info Photo

The Rose Theater Box Office
2001 Farnam Street Omaha, NE 68102
(402) 345-4849
info@rosetheater.org

Standard Hours
Monday through Friday, by appointment.
Call (402) 345-4849

Performance Day Hours:
Box Office phones will be staffed from 10 a.m. to 1 p.m.
Lobby doors will open 45 minutes prior to showtime.

 

Click here to view a calendar of all upcoming events.

Theater Location

The Rose is located in downtown Omaha at 2001 Farnam Street on the southwest corner of 20th & Farnam Streets.

Directions

From west Omaha, take I-80 East to 1-480 North and exit onto 20th Street. The Rose is located on Farnam Street, approximately three blocks south of the 20th Street exit.

 

Convenient Parking

Parking during public shows is available for $2 in the parking garage at 19th & Harney, courtesy of the Omaha Douglas Public Building Commission (1910 Harney St., Omaha, NE 68102).

Parking meters surrounding the theater are active from 9 a.m. to 9 p.m., Monday through Saturday, with free parking available on Sundays and holidays. The cost is $1.25 per hour. Metered parking spots are free on Sundays and holidays. Many of the parking meters around the theater are connected to the Park Omaha app, available as a free download for Apple and Android devices. 

Seating Chart

The Rose Theater typically seats approximately 900 guests and offers main floor and balcony seating. However, due to COVID-19, the auditorium will be socially-distanced with limited seating. All regular season shows are directed seating; ushers will direct families to specific seats that are a minimum of six feet apart from other family groups. Guests will be seated on a first-come, first-served basis. The lobby opens 45 minutes prior to showtime. Seating will begin 40 minutes prior to the show.

The premium event Disney’s Descendants will feature traditional reserved seating.

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Click on the sections to see the view of the stage.

The Rose Seating Chart

Accessibility

The Rose Theater is committed to ensuring every single child has the opportunity to experience live theater, including those with disabilities. For more information on accessibility, click here.

Ticket Fees

The Rose applies a $5.00 per ticket facility fee to all tickets purchased online or by phone. No surcharges apply when tickets are purchased in person at the Box Office. Members will not be charged a surcharge when reserving dates for member tickets by phone, by mail or in person.

Ticket Exchange Policy

Tickets are non-refundable. However, you may exchange tickets for a different performance of the same show title, pending availability. During the 2020-21 season, you may also request access to an online, digital version of some shows. Exchanges are free up to 24 hours prior to the show; a $2 per ticket fee will be applied thereafter. To make an exchange, please contact the Box Office at (402) 345-4849 or at info@rosetheater.org. A voicemail is considered acceptable notification. A staff member will call you back to make the exchange.

Weather Cancellation Policy

Public Performances

The Rose rarely cancels public performances. If severe weather requires a show to be cancelled, a notice will be placed on our website and on social media and we will notify local media outlets. For weather-related inquiries, please contact the Box Office at (402) 345-4849.

School Shows, Classes and Workshops

The Rose will cancel school shows, classes and workshops in accordance with Omaha Public Schools’ decision to close schools. If OPS is closed, The Rose is closed. All school shows and workshops will resume when OPS reopens.

Rose Classes, Camps and Workshops

The Rose will consider weather conditions and forecasts when making decisions about after school and Saturday classes, camps and workshops. In the event that inclement weather causes and cancellation, we will notify you by email. A recorded message will be left at (402) 345-4849 and we will notify local media outlets. We will also post cancellations on our website and on social media.

COVID-19 Policies

For generations, The Rose has been a trusted friend for children and families. We may be doing things a little differently this season, but our commitment to you is still the same.

Throughout this pandemic and in the days that follow, we promise that we will continue to be the place where families can be inspired by the magic of theater.

As our community begins to re-open, we re-commit to being a place where your family can enjoy the performing arts safely and securely.

From onstage performances to classroom experiences, we are dedicated to the health and well-being of every individual — young people, parents, grandparents, educators, artists and staff. This may mean that you encounter some changes during your Rose experience, and we ask for your cooperation and partnership with us to ensure the safety of everyone involved.

For detailed information about our safety protocols, please click here.

Our procedures continue to evolve as we learn more from health officials. We will adjust procedures and provide more information as it becomes available. We reserve the right to cancel any reservation if circumstances require. For more information on the health and safety protocols put in place at The Rose, please call (402) 345-4849.