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Box Office Info


The Rose Theater
2001 Farnam Street
Omaha, NE 68102
(402) 345-4849
info@rosetheater.org

Box Office Info

Box Office Info Photo

The Rose Theater Box Office
2001 Farnam Street Omaha, NE 68102
(402) 345-4849
info@rosetheater.org

Standard Hours
Monday through Friday, by appointment.
Call (402) 345-4849

Performance Day Hours:
Box Office phones will be staffed from 10 a.m. to 1 p.m.
Lobby doors will open 45 minutes prior to showtime.

 

Click here to view a calendar of all upcoming events.

Theater Location

The Rose is located in downtown Omaha at 2001 Farnam Street on the southwest corner of 20th & Farnam Streets.

Directions

From west Omaha, take I-80 East to 1-480 North and exit onto 20th Street. The Rose is located on Farnam Street, approximately three blocks south of the 20th Street exit.

 

Convenient Parking

Parking during public shows is available for $2 in the parking garage at 19th & Harney, courtesy of the Omaha Douglas Public Building Commission (1910 Harney St., Omaha, NE 68102).

Parking meters surrounding the theater are active from 9 a.m. to 9 p.m., Monday through Saturday, with free parking available on Sundays and holidays. The cost is $1.25 per hour. Metered parking spots are free on Sundays and holidays. Many of the parking meters around the theater are connected to the Park Omaha app, available as a free download for Apple and Android devices. 

Seating Chart

The Rose Theater typically seats approximately 900 guests and offers main floor and balcony seating. However, due to COVID-19, the auditorium will be socially-distanced with limited seating. All regular season shows are directed seating; ushers will direct families to specific seats that are a minimum of six feet apart from other family groups. Guests will be seated on a first-come, first-served basis. The lobby opens 45 minutes prior to showtime. Seating will begin 40 minutes prior to the show.

The premium event Disney’s Descendants will feature traditional reserved seating.

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Click on the sections to see the view of the stage.

The Rose Seating Chart

Accessibility

The Rose Theater is committed to ensuring every single child has the opportunity to experience live theater, including those with disabilities. For more information on accessibility, click here.

Ticket Fees

The Rose applies a $5.00 per ticket facility fee to all tickets purchased online or by phone. No surcharges apply when tickets are purchased in person at the Box Office. Members will not be charged a surcharge when reserving dates for member tickets by phone, by mail or in person.

Ticket Exchange Policy

Tickets are non-refundable. However, you may exchange tickets for a different performance of the same show title, pending availability. During the 2020-21 season, you may also request access to an online, digital version of some shows. Exchanges are free up to 24 hours prior to the show; a $2 per ticket fee will be applied thereafter. To make an exchange, please contact the Box Office at (402) 345-4849 or at info@rosetheater.org. A voicemail is considered acceptable notification. A staff member will call you back to make the exchange.

Weather Cancellation Policy

Public Performances

The Rose rarely cancels public performances. If severe weather requires a show to be cancelled, a notice will be placed on our website and on social media and we will notify local media outlets. For weather-related inquiries, please contact the Box Office at (402) 345-4849.

School Shows, Classes and Workshops

The Rose will cancel school shows, classes and workshops in accordance with Omaha Public Schools’ decision to close schools. If OPS is closed, The Rose is closed. All school shows and workshops will resume when OPS reopens.

Rose Classes, Camps and Workshops

The Rose will consider weather conditions and forecasts when making decisions about after school and Saturday classes, camps and workshops. In the event that inclement weather causes and cancellation, we will notify you by email. A recorded message will be left at (402) 345-4849 and we will notify local media outlets. We will also post cancellations on our website and on social media.

COVID-19 Policies

For generations, The Rose has been a trusted friend for children and families. We may be doing things a little differently this season, but our commitment to you is still the same.

Throughout this pandemic and in the days that follow, we promise that we will continue to be the place where families can be inspired by the magic of theater.

As our community begins to re-open, we re-commit to being a place where your family can enjoy the performing arts safely and securely.

From onstage performances to classroom experiences, we are dedicated to the health and well-being of every individual — young people, parents, grandparents, educators, artists and staff. This may mean that you encounter some changes during your Rose experience, and we ask for your cooperation and partnership with us to ensure the safety of everyone involved.

For detailed information about our safety protocols, please click here.

Our procedures continue to evolve as we learn more from health officials. We will adjust procedures and provide more information as it becomes available. We reserve the right to cancel any reservation if circumstances require. For more information on the health and safety protocols put in place at The Rose, please call (402) 345-4849.

Rose Theater & Rose Studios for Youth Artists
Community Code of Conduct

Welcome to The Rose Community! 

The Rose is dedicated to maintaining a respectful community that actively engages in lively discussions about our theater, our classes, the theater community, the role of the arts in youth development and more. The Rose engages the community through many digital outlets, including The Rose website (www.rosetheater.org) and various social media websites. Engaging with The Rose through social media enables the community to communicate in a direct and meaningful way. We encourage public interaction and communication posted on Rose social media accounts. However, this does not imply that The Rose agrees with or accepts the content, opinions or views expressed within any public comment. The person who posts a comment is solely responsible for its content.

Please keep the following general guidelines in mind when writing your comments:

 

Respect Others

Please be polite to all the members of our Community, including other commenters, authors and the subjects of posts. Please keep in mind that there are real people — and in many cases, young people — reading your comments.

 

Safe Space

Above all, we believe strongly that The Rose Community should be a safe and welcoming space for all individuals, groups and their ideas. As such, any rudeness, insults, hate, hostility or negativity may be removed and you may lose your ability to comment on Rose posts.

 

Moderation

In order to provide a safe space for our community, comments may be pre-moderated by our team before posting to the site, but they may appear on your and your friend’s social media feeds immediately.

The Rose attempts to review every comment and post. While we do not discriminate against views or opinions posted to our social media accounts, we reserve the right to remove or not approve any comment considered objectionable. A comment will not be edited or modified to remove unacceptable content; the entire comment will simply be deleted. Some of the reasons we may remove or not approve a comment are listed below:

  • Abusive, vulgar, obscene, profane, racist, disruptive, defamatory, derogatory, inflammatory, threatening or harrassing comments.
  • Libel, slander, name-calling, bullying or personal attacks of any kind, including the use of offensive terms that target specific individuals or groups.
  • Indecent, sexually-explicit or pornographic material of any kind — including masked profanity where symbols, initials, intentional misspellings or other characters are used to suggest profane language.
  • Discriminatory language or posts containing hateful speech of any kind regarding age, ethnicity, gender, race, religion, nationality, sexual orientation, socio-economic status, political affiliations, disability or other characteristics.
  • Stalking or harassment of any individual, entity or organization.
  • Impersonating any person or entity, or falsely misrepresenting an affiliation with a person or entity.
  • Spam, including content that products or services or contains gratuitous links, or content containing or linking to any kind of virus, malware, spyware or similar program that could cause harm to a user’s computer.
  • Making unsupported accusation or posting false, inaccurate, libelous or otherwise misleading information in any way.
  • Comments that suggest or encourage illegal, dangerous or destructive activity, or that might constitute a criminal offense or give rise to civil liability, or that otherwise violates local, national or international laws or regulations.
  • Any posts which might identify matters that are currently the subject of legal proceedings or would break a court’s non-publication order.
  • Duplicate posts.
  • Factually incorrect information
  • Offensive memes or images
  • Posts that are clearly off topic

The Rose is unable to post comments from children under the age of 13 due to the Children’s Online Privacy and Protection Act (COPPA). If you are 12 years old or younger, you may e-mail us rather than posting a comment. Parents may post from their own social media account on a child’s behalf.

Moderation of and responses to comments and other social media messages should only be expected to occur during normal business hours.

Posts found to be in violation of this Community Code of Conduct will be screenshotted for documentation purposes and deleted. In some cases, The Rose may report offensive comments to the respective social media site.

In the spirit of free speech, The Rose does not ban or block individuals from social media pages on a frequent basis. However, banning individuals from Rose pages is appropriate for users who are unreasonable and leave an excessive amount of negative comments, or for users who consistently leave spam or offensive content. Individuals who consistently post any of the categories listed above may be banned or blocked from Rose social media sites.

 

Content Use

By posting or commenting on The Rose social media sites, you are agreeing to the following terms:

  • The Rose shares information, images, photographs and videos with the public through external social media websites. Comments made on these sites are reviewed, and while comments will not be edited by Rose personnel, a comment may be deleted if it violates this Community Code of Conduct. 
  • Comments should be related to the posted topic. Rose social media accounts are not meant for comments that do not directly relate to the purpose or topic of the social media post. For general comments or communications, please email info@rosetheater.org.
  • Comments may contain links to external sites. The Rose is not responsible for information contained on these sites.
  • Commenters are subject to the Terms of Service (TOS) of the individual social media websites. Information such as photos, videos, etc. shared on these pages are also subject to the TOS of the site and may be used by the owners of the site for their own purposes. For more information, consult the individual social media website’s TOS.
  • The Rose shall have full permission or rights to any content posted to its social media sites, including photographs and videos.
  • Individuals posting photos warrant they have taken the photograph and have obtained any necessary permission from any third party if that third party of third party’s intellectual property appears in the photograph. Photos remain your individual property, but by posting a photo, you agree to allow The Rose to display and use your photo on its social media sites and grant The Rose a perpetual, worldwide non-exclusive license to reproduce, distribute, display and create derivative works of your photo in connection with The Rose Theater, Omaha Theater Company, Rose Studios for Youth Artists and other Rose entities, and for the promotion of The Rose Theater and Rose Studios for Youth Artists. By posting a photo, you release and hold The Rose harmless from any and all liability arising from or related to the posting of your photo(s).
  • Postings or comments to The Rose social media sites shall NOT contain any of the following:
    • Comments not topically related to the particular subject or article being commented upon;
    • Profane language or content;
    • Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation/gender identification, as well as any other category protected by federal, state or local laws;
    • Sexual content (including nudity) or links to sexual content;
    • Solicitations of commerce, including, but not limited to, advertising of any business or product for sale, commercial promotions and spam;
    • Conduct in violation of any federal, state or local law, or encouragement of illegal activity;
    • Information that may tend to compromise the safety or security of the public or public systems;
    • Content that violates a legal ownership interest of any other party;
    • Potentially libelous comments;
    • Personal attacks, insults, or threatening language;
    • Private or personal information published without consent;
    • Reproduced or borrowed content that reasonably appears to violate third party rights;
    • Hyperlinks to material that is not directly related to the discussion.
  • Comments posted on Rose social media sites are the opinion of the commenter or poster only, and publication of a comment does not imply endorsement of, or agreement by, The Rose Theater, nor do such comments necessarily reflect the opinions or policies of The Rose Theater.
  • The Rose reserves the right to deny access to Rose social media sites for any individual who violates this Community Code of Conduct, at any time and without prior notice.
  • The Rose reserves the right to restrict or remove any content that it deems, in its sole discretion, to be in violation of this Community Code of Conduct, Rose administrative policies, or any other applicable law (including, but not limited to copyright and/or trademark law), to be the intellectual property of any third party, or that poses a threat to The Rose’s technology system or its security, or the safety of Rose staff, volunteers, audiences and/or students.
  • This Community Code of Conduct is subject to amendment or modification at any time.

Questions or concerns regarding The Rose Theater’s social media activity or Community Code of Conduct should be directed to marketing@rosetheater.org