Redeem Member Benefits OnlineYou can redeem a number of member benefits online by using your member log-in and password. These benefits include:
NEW: You can reserve all of your free member tickets online!
Purchase additional tickets to regular season shows at the discounted member rate
Purchase premium event tickets at the discounted member rate
Select your reserved seating at premium event shows
If you encounter any problems accessing your online account, please note the following:
If you purchased your membership online, you were asked to create a password. Please use this password for all online order.
If you purchased your membership by phone or by order form, you were asked to supply an email address. Your log-in is your email address. Follow the link to “Forgot Password”. It will generate a link for you to set your password.
If you have not provided The Rose with your email address or if you encounter problems accessing your account online, please contact the Box Office at (402) 345-4849 or at email@example.com for assistance.
Membership may be renewed online for a discounted rate until August 1. After August 1, we are unable to offer this rate online, but will be happy to honor the discounted rate in person or on the phone. Please contact The Rose Box Office at (402) 345-4849 to receive this discount.
Members are invited to a special Member Day, featuring class demonstrations, storytelling, balloon artists, face painting, building tours and more. Admission is free for the number of people included in your membership.
2019-20 Member Day Date TBA Reservations are required. Space is limited. Please call (402) 345-4849 for reservations.
When is The Rose Box Office open?
The Rose Box Office is open Monday through Friday from 9 am to 4:30 pm. On performance weekends, the Box Office will answer phones from 10 a.m. to 1 p.m.
What is the membership term?
2018-19 memberships are valid from September 1, 2018 through August 31, 2019.
2019-20 memberships are valid from September 1, 2019 through August 31, 2020.
All member benefits are valid during that time frame, including discounts on additional tickets, premium events, classes and costume rentals.
Can other people use my membership?
Yes, you may invite friends and family to use your show tickets as long as you, the member, make the reservation. When your guest picks up tickets at the Will Call table, your membership card will need to be presented. We’re sorry, but we cannot change the name the tickets are being held under. Your guest must request the tickets using your name. As such, member tickets may not be given away as raffles or other prizes.
How do I make reservations and purchase tickets?
If you did not reserve your show dates and purchase premium event tickets as part of the registration process, you may do so by logging in online or by calling the Box Office at (402) 345-4849. Early reservations are recommended, as membership does not guarantee date and performance time availability.
Can I make reservations and purchase tickets online?
As a member, you can purchase tickets to premium shows and special events at the reduced member rate online.
NEW! Members may now reserve free member tickets online! You can also view your existing reservations by logging into your account. (Click on the icon in the upper right corner of this screen.) You may also purchase additional $12 tickets to member shows as well as discounted tickets to premium events.
Can I exchange my tickets for a different performance date of the same show?
Yes! We are happy to make exchanges for the same show title, subject to availability. To make an exchange, please call the Box Office at (402) 345-4849 at least 24 hours in advance of your scheduled performance. Once issued, physical tickets must be returned to the Box Office. If you call to exchange your tickets and receive a recording, please leave a message. Leaving a message is acceptable notification. A Box Office representative will return your call in order to reschedule your performance date. If you do not call at least 24 hours in advance to exchange your tickets, a $2 per ticket fee will be charged for rescheduling your member tickets. This fee is waived for Patron and Capital Campaign Donor Members.
If I forget to make reservations for one of the member event shows and it sells out, may I use my member tickets for a different show title?
Members are provided up to four tickets to each of the six member shows during The Rose season. Tickets may not be rolled over and applied to a different production.
What options do I have for picking up my tickets?
Once reservations are made, tickets will be available for pick up at the Box Office during regular Box Office hours. Members may also pick up their tickets at Will Call on the day of the performance. If you have not picked up your tickets from Will Call ten minutes prior to the start of the show, they may be released. The lobby opens 45 minutes prior to showtime. Tickets for The Rose’s two premium event shows Elf The Musical and Roald Dahl’s Matilda are mailed approximately one month prior to the opening of each show. Regular season show tickets are not mailed.
What if I have more than four people who want to attend a show?
Members can purchase additional tickets to regular season shows for only $12 each. A $5.00 per ticket surcharge applies to all phone and online orders. Members may avoid the surcharge by visiting the Box Office in person.
Is there a limited number of additional $12 tickets my family can purchase?
Members may purchase up to ten additional tickets at the reduced $12 rate for regular season shows. If you need more than ten additional tickets, please call Melissa Richter at (402) 502-4625.
As a member, how much do I save on tickets to premium event shows?
Members may purchase up to ten discounted tickets ($7 off) to each premium show and ($13 off) to each special event show. If you wish to purchase more than ten premium event tickets, please call Melissa Richter at (402) 502-4625.
What is the member discount on classes?
The $15 registration fee is waived for Rose Theater members.
What is the member discount on costume rentals?
Members receive a 10% discount on costume rentals – even in October!
Can my membership tickets be used for school field trips?
For a variety of reasons including royalty agreements and software tracking, member tickets cannot be used for school field trip performances.
What's my login for my membership?
Your login is your email address. If you’ve need to set or reset your password, follow the link to reset password.
What if I've forgotten my password?
Click the Forgot Password link.
Can I exchange my tickets online?
No, to exchange tickets, please call The Box Office at (402) 345-4849.